Terms and conditions
Introduction
Welcome to The Skincare Family LTD. These terms and conditions outline the rules and regulations for the use of our website, located at www.phaedraskin.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.phaedraskin.com if you do not agree to all of the terms and conditions stated on this page.
Company Information
Company Name: The Skincare Family LTD
Company Number: 16048260
Registered Address: 86-90 Paul Street, London EC2A 4NE, United Kingdom
1. General Terms
1.1 By placing an order with The Skincare Family LTD, you confirm that you are at least 18 years of age or have parental consent and that you accept these terms and conditions.
1.2 We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website.
2. Product Information
2.1 We endeavor to ensure that all product descriptions and prices listed on the website are accurate. However, we do not warrant that product descriptions or other content are error-free.
2.2 Products are subject to availability. We reserve the right to discontinue any product at any time.
3. Orders and Payment
3.1 By placing an order, you agree to purchase the selected products in accordance with these Terms and Conditions. All orders are subject to availability and confirmation of the order price.
3.2 We accept various payment methods, which are listed at checkout. Payment must be made in full before the goods are dispatched.
3.3 We reserve the right to refuse or cancel any order at our discretion.
4. Shipping and Delivery
4.1 We aim to process and dispatch orders as quickly as possible. Estimated delivery times are provided at checkout, but these are subject to change.
4.2 Shipping costs and delivery times vary depending on the location and service chosen. Please refer to our Shipping Policy for more details.
4.3 We are not responsible for delays due to customs clearance or other external factors.
5. Returns and Refunds
5.1 Due to the nature of our products, we do not accept returns or provide refunds for items that have been opened or used. For more details please refer to the delivery and returns page by clicking here
5.2 If you believe you have received a damaged or defective item, please contact our Customer Service team within 30 days of receiving the product, and we will be happy to assist with a replacement or credit if applicable.
6. Limitation of Liability
6.1 The Skincare Family LTD shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.
6.2 Our liability is limited to the maximum extent permitted by law.
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of The Skincare Family LTD and is protected by copyright laws. Unauthorized use of any content on this website is prohibited.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the courts of the United Kingdom.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
The Skincare Family LTD
86-90 Paul Street
London EC2A 4NE
United Kingdom
Email: support@phaedraskin.com
Welcome to The Skincare Family LTD. These terms and conditions outline the rules and regulations for the use of our website, located at www.phaedraskin.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.phaedraskin.com if you do not agree to all of the terms and conditions stated on this page.
Company Information
Company Name: The Skincare Family LTD
Company Number: 16048260
Registered Address: 86-90 Paul Street, London EC2A 4NE, United Kingdom
1. General Terms
1.1 By placing an order with The Skincare Family LTD, you confirm that you are at least 18 years of age or have parental consent and that you accept these terms and conditions.
1.2 We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website.
2. Product Information
2.1 We endeavor to ensure that all product descriptions and prices listed on the website are accurate. However, we do not warrant that product descriptions or other content are error-free.
2.2 Products are subject to availability. We reserve the right to discontinue any product at any time.
3. Orders and Payment
3.1 By placing an order, you agree to purchase the selected products in accordance with these Terms and Conditions. All orders are subject to availability and confirmation of the order price.
3.2 We accept various payment methods, which are listed at checkout. Payment must be made in full before the goods are dispatched.
3.3 We reserve the right to refuse or cancel any order at our discretion.
4. Shipping and Delivery
4.1 We aim to process and dispatch orders as quickly as possible. Estimated delivery times are provided at checkout, but these are subject to change.
4.2 Shipping costs and delivery times vary depending on the location and service chosen. Please refer to our Shipping Policy for more details.
4.3 We are not responsible for delays due to customs clearance or other external factors.
5. Returns and Refunds
5.1 Due to the nature of our products, we do not accept returns or provide refunds for items that have been opened or used. For more details please refer to the delivery and returns page by clicking here
5.2 If you believe you have received a damaged or defective item, please contact our Customer Service team within 30 days of receiving the product, and we will be happy to assist with a replacement or credit if applicable.
6. Limitation of Liability
6.1 The Skincare Family LTD shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.
6.2 Our liability is limited to the maximum extent permitted by law.
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of The Skincare Family LTD and is protected by copyright laws. Unauthorized use of any content on this website is prohibited.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the courts of the United Kingdom.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
The Skincare Family LTD
86-90 Paul Street
London EC2A 4NE
United Kingdom
Email: support@phaedraskin.com